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Forum Discussion
Connection issues with FioS G3100
Pulling my hair out trying to figure out what is causing the issue here. We recently upgraded to the FiOS G3100 Gateway router and I've been able to connect my A7000 directly to the router. No...
Same here. Verizon was useless. Hopefully Netgear can figure this out.
TimBone Kind of want to say I'm glad I'm not the only one having this issue, however I'm not glad that people have to deal with this too.
Was hoping another user found the reason/work around, because I already know Verizon will be useless and Netgear will likely give a few things to do and say it's on Verizon, with neither of them offering a solution.
Been busy with other things, but I'm going to continue to work at this and see if I can't figure out a way to get this to work. Or hopefully someone else can see this and chime in and at least let me/us know it works for them and that it is something that can be done as opposed to me bashing my head against the wall for nothing.
Planning on rolling back drivers for the WiFi dongle and giving that a shot. I tried messing around with various settings on the router, and nothing was going. It's just annoying that it sees the card, I can see the SSID and get through the password, but then it's just in a **bleep**ty limbo. More infuriating that it somehow seemed to work for a couple minutes before crapping out.
I spent an hour on chat with Netgear to no avail. Tried deleting/uninstalling/installing the A7000, forcing connection protocols, disabling the AX protocol in the FIOS router etc.
My laptops built-in adapter does connect 99% of the time but it has been disconnecting on ocassion. I'm suspecting an issue with the FIOS Router. Calling them next. Wish me luck. I'm convinced before I even call them that it will be a waste of time.
Rceived a new replacememt FIOS G3100 router. Same issue.
Hi, All,
This has been brought up already to engineers. We will report back with an update as soon as possible.
Regards,
Blanca
Community TeamHi, All,
We currently have a beta driver available for users with connection issue with the A7000 to Fios G3100. If you are interested, please send me a private message with the following information by clicking on this link :
Name
Email Address
Device Serial Number
Computer's operating system
Regards,
Blanca
Community Team
You guys aren't alone. This is an ongoing issue with me as well. I was experiencing (at first, literally after installing my new Fios G3100 router yesterday) an issue where my wifi adapter would connect to the router, but no internet was accessed; after diagnostic tests, I was being told that the gateway was unreachable. So, like clockwork, I CMD prompted my system when I got access to the router, and found my IP4 address was correct, but my pings were encountering errors. Finally, I said to heck with it and connected a spare (but theoretically slower) wifi adapter straight to my motherboard.
This is without a doubt, 110% a compatability issue with Netgear and Verizon (presumably the A7000 series and the G3100 router). I will be scouring my receipts as well as my email and contacting BestBuy about any plausible refunds. It's been 24 straight hours of pure frustration.
Verizon realizing I have my own TIVO system said I don't actually need the verizon FIOS router. I disconnected the verizon router and installed my own (TP-LINK AX3000). And not knowing if the Netgear adapter was the issue I also purchased a new USB wifi adapter and voila! No more connection issues. Netgear finally contacted me to do some deep level troubleshooting and log capturing. Too late. I'm done with Verizon equipment and Netgear.
With my TPLINK router and TPLINK adapter my laptop is regularly seeing download speeds of nearly 300mbs.
