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johnkf's avatar
johnkf
Aspirant
Mar 30, 2021

Extender

Model EXS6190
attached to my LG Smart Tv has been working great for 8 months. The problem now is 
" Lan disconnected   5-20 seconds later Lan connected " which disrupts any streaming via the internet .
distance to my nbn box is 14mtrs with one wall "plasterboard".
 
Tried to download  update but failed to logon to the unit
Your help would be appreciated 

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Mar 31, 2021
    johnkf wrote:
    Model EXS6190
     

    The EXS6190 does not exist. If it is an EX6XXX, then it is a wifi extender and not USB wifi adapter.

     

    You have posted your message in the section of this community given over to Home WiFi Adapters and Powerline. (This is easily done, given Netgear's complicated community structure.)

    Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

    WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities


    • johnkf's avatar
      johnkf
      Aspirant
      Apr 01, 2021

      I have attached a photo of my wifi extender Netgear Model EXS6190 as per the name plate 

      my problem is am getting message " LAN disconected  which can last 5-30seconds the LAN connected this shuts down any prorgram from the internet.

       

      Any help 

       

      Thanks 

       

      John

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Apr 01, 2021
        johnkf wrote:

        I have attached a photo of my wifi extender Netgear Model EXS6190 as per the name plate 

        Looks like something that Netgear made for Telstra. You won't find it in the Netgear support section. So you won't find any new firmware for it here.

         

        Netgear doesn't usually support those third part devices, but it is a safe bet that it modelled on something in Netgear's own range. Same sort of form factor (shape) as the EX61XX range.

         

        It remains an extender rather than something covered by Home WiFi Adapters and Powerline. So you are looking in the wrong place for help.

         

        Try here:


        WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

        Your description of what happens remains unclear. So if you do move your question to the right area are, you need to tell people a lot more.

         

        Where do you see this message? A browser? The TV? Somewhere else?

         

        What is this TV?