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Forum Discussion

gtausek's avatar
gtausek
Follower
Jul 16, 2024

External Wifi adapter

I have a cx80 and it works great except on one all in one desktop.   The wifi ac9462 adapter will not respond and I lose internet and I have to reboot several time to get it towork  I have tried all ...
plemans's avatar
plemans
Guru - Experienced User
Jul 16, 2024

Find out what driver is on the AC9462. follow this guide from intel. 

https://www.intel.com/content/www/us/en/support/articles/000005655/wireless.html#:~:text=Right%2Dclick%20the%20wireless%20adapter,in%20the%20Driver%20Version%20field.

 

Post which is on here. 

then get the newest one here: 

https://www.intel.com/content/www/us/en/products/sku/125192/intel-wirelessac-9462/downloads.html

 

Intel had issues with AX when it was first released and windows auto-update didn't do a good job of updating it. It should work, if you update the driver to the newest version. 

Again, post which on you have an after you install, post which is upgrades to on here. Reason why is I've seen some of the older wireless cards support pulled and not update and so then you have to get the latest from one of the intel forums. 

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Jul 31, 2024

    The AC9462 isn't the latest wonder of technology, but still workable and covered by the Inhell driver reference which was posted before.

     

    To keep things easy, you may download and run Intel® Driver & Support Assistant to automatically detect the driver(s) update.