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Forum Discussion
SmithRN
Oct 26, 2021Aspirant
Failure to Detect Adapter
Windows 10 The adapter worked on the PC. I inadvertantly selected the Netgear software in Control Panel when I intended to uninstall the software above Netgear. I didn't catch it in time to stop...
- Oct 29, 2021
The number of updates for this device was nearing double figures at the last count:
WNA3100M Software Version 1.2.0.9 | Answer | NETGEAR Support – undefined
This is one of several FAQs that might be worth reading:
michaelkenward
Oct 27, 2021Guru - Experienced User
SmithRN wrote:
I have since tried to reinstall the software from a copy of the CD on my PC and from the actual CD.
CDs are very 20th century. Try getting the software from the support pages of the device.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device.
SmithRN wrote:
I have uninstalled the software, shut down the computer, brought it back up and installed the software again, multiple times. It will not detect the adapter. I have even deleted the install folder from the program files folder so there would be a "clean" install - no help.
The problem is probably in Windows. Track down "Device Manager" in the Control Panel and remove any reference to the adapter in USB controllers and Network Adapters.
The picture isn't the same device, but you'll get the idea.