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Forum Discussion
Alex_taylor
Jul 15, 2019Tutor
I enabled SMART CONNECT and it ended my internet forever
So heres my issue with their product.
1) who ever designed the interface of these products is down right mentally retarded
(Need to connect to your router? first connect to the wifi.... but wai...
Blanca_O
Jul 22, 2019NETGEAR Employee Retired
Hi Alex_taylor
May we please ask for the following information for us to assist you better:
- Model number of your router
- Router firmware version
- Describe the router LED status
- Are we just having issue with a specific computer that has the A7000 installed?
- How many devices are affected? Wired and wireless devices?
The requested information would help us understand the issue and isolate if the issue is with the router or WiFi adapter.
Regards,
Blanca
Community Team
Blanca_O
Jul 25, 2019NETGEAR Employee Retired
Hi Alex_taylor
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team