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Forum Discussion
mmills79
Aug 22, 2021Aspirant
Model A6210 (AC1200 USB Adapter) Install causes HP printer to fail
8/22/21 - I just recently tried to install the A6210 USB adapter on my HP 2000 Lap Top runnning Window 8.1. The PC has 8GB of RAM and it is 64 bit. All the USB ports are 2.0. The A6210 is supposed to...
mmills79
Aug 22, 2021Aspirant
I say no, and I base that upon the fact that I've been using this HP1012 printer for years without issue in this manner. I've used other USB gear on this computer as well and they never interferred with the printer so the only change has been trying to install the A6210. By the way, using the VISTA driver is the recommended solution from HP and other end users. ...and really the only purpose of a driver would be to translate instructions from the OS to the hardware. I would think each driver is set up for a specific device and the driver for the AC6210 is specific to that hardware and it should not conflict with the printer.
plemans
Aug 23, 2021Guru - Experienced User
so try it without the printer installed. Or try it on a different computer.
Does it work fine? if so, the common thread would be the sketchy driver. And its a sketchy company who recommends using a vista driver on a windows 8.1 device. If they were that great at support, they'd simply update it.
- mmills79Aug 23, 2021Aspirant
Yes, the AC6210 works on the HP2000 after installed (that is not the issue) but, the install causes the printer to fail. As I said previously, the purpose of a device driver is to act as an interpreter between the app/OS and the hardware. The install of a new device should not corrupt the install of another working device. The device driver is not common between the two devices. The OS would only interoperate with the WIFI adapter and call the specific WIFI driver when it needs it and the same with the printer. So, since the drivers are both unique and used for different operations, it does not make sense that the printer device driver itself, is the issue.
- plemansAug 23, 2021Guru - Experienced User
There sure should be.
Unless you're using a driver for the wrong OS that might not be functioning properly because its a vista driver and not a windows 8.1 driver.
But you can keep going on this route. theres not much to do when you're gimmicking stuff up to work and it doesn't work properly.
- mmills79Aug 23, 2021Aspirant
I disagree with that.
Again, this printer driver has been functioning and working alonside other USB hardware for years. Why HP did not make a driver after VISTA for this printer I can't say. WIndows 7/8 is really just an incremental upgrade to VISTA, that is all it is. Win 10 did turn a new corner.
What I think is happening is that the AC6210 driver is conflicting with other devices in memory, that is the AC6210 is seizing memory that it should not which is in use by other devices. So, because the printer driver has beem working alongside other devices for years and along comes this new device, I think it more likely that the new device, the AC6210 is creating the issue.
- michaelkenwardAug 23, 2021Guru - Experienced User
mmills79 wrote:
Yes, the AC6210....
Had to chase around to see that we are really talking about the A6210, which claims to have drivers from Windows 10 down to Vista and XP.
This may well mean that the native drivers in Windows will support the adapter. Try it without adding any drivers from Netgear.
As you have fixed this with a new adapter – and one designed to work with current versions of Windows rather than one from the ark – you may not need to dig any deeper. But another factor that hasn't come up so far is the chipset drivers for your USB. These are the motherboard-level drivers that Windows rarely picks up when looking for updates. Motherboard makers have a habit of burying these drivers in the depths of their support sites. And PC makers may not even bother to get the updates.
The same warning applies to wifi and Ethernet drivers for motherboards.
- mmills79Aug 23, 2021Aspirant
I have not tried to simply plug and play the A62100.
Should I remove or disable the Linksys first?
I did not understand your comment "and one designed to work with current versions of Windows rather than one from the ark"
are you implying there is something ancient or not up to date with the Netgear driver/install?
Lastly, I went into device manager and checked all the USB drivers down to root hub. Windows tells me the drivers are up to date. Did I do this correctly or is there a better way to do this?