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Forum Discussion
Brice123
Mar 29, 2022Tutor
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 firmware V1.011.134
Hi, My new Router is losing connection at least once a day. Mostly around 9:00PM I have to reboot it and everything works fine till the next day. Before I call and deal with Netgear does anyone have ...
plemans
Mar 29, 2022Guru - Experienced User
What router do you have?
what firmware is on the router?
What modem/gateway is the router connected to?
(hint, these were asked on your last thread and not answered, details are key)
- Brice123Mar 30, 2022Tutor
They are in the subject line it is a A7000 Nighthawk router. Firmware is also posted there. Firmware is up to date. Don't know Spectrum modem.
- plemansMar 30, 2022Guru - Experienced User
A7000 is a usb wireless adapter. Not a router.
And "dropping every night" doesn't say what actually happens.
Do devices say "connected, no internet", does the wifi stop broadcasting entirely, does it broadcast but you can't connect, do wired devices have issues as well, does it happen to both 2.4ghz and 5ghz at the same time. Details are key. We're not there to see what you're doing or whats actually happening so they more we know, the more we can help you.
So help us to help you.
- michaelkenwardMar 30, 2022Guru - Experienced User
Brice123 wrote:
They are in the subject line it is a A7000 Nighthawk router. Firmware is also posted there. Firmware is up to date. Don't know Spectrum modem.
There is no such thing as an "A7000 Nighthawk router". That is the model number of a USB adapter. (See your earlier footer.)
Routers often start with an R. So you may have the R7000.
That does have a firmware version V1.011.134, but this is no guarantee that you own an R7000. Netgear can use the same firmware version, but not the same firmware, for different devices.
Perhaps you can confirm the model number.
While you are at it, answer the other question from plemans. What is the modem/gateway, if there is one, that sits between your router and the Internet.
Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.
- Brice123Mar 30, 2022Tutor
Yes sorry R7000 AC1900
I don't know router/gateway. It is a modem supplied by Spectrum the internet company. Everything was working fine then the last week it started kicking me off. I have to reboot and everything works fine till about 9 or 10PM at night then I have to do it all over again.