NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
LonteJay
Aug 06, 2023Follower
My wifi adapter isn't picking up my internet signal
My NETGEAR wifi adapter isn't working. i do not remember when i purchased it, nor do i know how old it is. I swapped to a new router and modem today, so it should be working, but it's not, how do i f...
michaelkenward
Aug 07, 2023Guru - Experienced User
LonteJay wrote:
My NETGEAR wifi adapter isn't working.
Which one?
What is it connected to? A PC of some sort?
What happens when you try to use it? I'm afraid that "isn't working" is thin in diagnostic details.
I swapped to a new router and modem today, so it should be working, but it's not, how do i fix this?
Did it work before you changed the router and modem?