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JustAnIssue's avatar
JustAnIssue
Follower
Mar 07, 2021

Netgear a6100 wont connect but the other wireless WIFI adapter I have will

Just a few days ago i was using my wireless adapter cimpletely fine and i did not mess with any of the settings or anything involving it. Than all of the sudden one day the thing just stopped working. I had installed the software and it worked fine again for about an hour than the thing just stopped working again it makes no sense to me. Yet my other wifi adapter still manages to work completely fine. Also awhile ago the a6100 adapter was also having a problem with disconnecting for NO reason. i just dont understand why it has so many problems. Also i have tried all of the suggestions to fix it off of the website and i have looked at multiple other posts to also try and find a solution. Nothing seems to work for me.

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi JustAnIssue

     

    Welcome to NETGEAR Community!

     

    May we please know the operating system of your computer? 

    What is the error message when you try to connect to the network? 

    Does it happen on 2.4GHz or 5Ghz? Is it on both bands?

     

    Kindly uninstall the driver and reinstall using the standalone driver. 

     

    Regards,
    Blanca
    Community Team