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Forum Discussion
Netgear A6210 - Error 1628: Failed to complete installation
I am trying to use the genie thing but cannot find it. I wanted to reinstall the program, check for updates, etc. but cannot do anything so I decided to uninstall and start from scratch. I have tri...
I've tried this three times. It doesn't load. I keep getting one of the error messages. I'm in a loop that will not load software and will not let me delete what's on my machine. The dongle is connected as I can do internet stuff on the 5G network but I can't do anything with the software.
Which version of Windows is this?
Are you installing the standalone version or just the drivers?
What are you trying to do in all this?
Update drivers? Something else?
You can deal with the drivers in Windows device manager.
You refer to the "genie thing". This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
The USB devices have a different genie. (Thank you Netgear for the confusion.) But it helps to clarify these things.