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Forum Discussion

barb1stu's avatar
barb1stu
Aspirant
May 31, 2019

Netgear A6210 - Error 1628: Failed to complete installation

I am trying to use the genie thing but cannot find it.  I wanted to reinstall the program, check for updates, etc. but cannot do anything so I decided to uninstall and start from scratch.  I have tri...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 06, 2019

Hi barb1stu

 

We have to completely remove the A6210 driver. Kindly download Revo Uninstaller and use it to clean/remove the driver. Once done, please proceed on the installation. 

 

Regards, 
Blanca 
Community Team

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jun 06, 2019
Blanca_O wrote:

 

We have to completely remove the A6210 driver. Kindly download Revo Uninstaller and use it to clean/remove the driver. Community Team

Wow. An official support person advocates something as dangerous as Revo Uninstaller. Worrying.

 

Netgear should provide a grown-up option for removing its own broken installations.