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Forum Discussion

ihatecorn's avatar
ihatecorn
Follower
May 06, 2019

Netgear AC600 not being detected

I bought the AC600 adapter awhile back, and have finally gotten around to trying to install it to my computer. I've tried every USB port on my computer, and get the same response of "The NETGEAR A6100 adapter is not found." I'm using Windows 10 build 15063. I have also tried downloading the support files instead, and have had the same results of the driver not being found.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    If you mean the A6100, this is compatible with windows 10. I'm currently running it on windows 10 laptop right now. I'd start but unplugging the drive, uninstalling your drivers you've already installed, and then reinstall the current 1.0.0.36 driver setup for it. Once the driver is fully installed, then reinstall the adapter. 

    Are you installing the standalone driver or the full setup package?

    When you say you've tried downloading the support files, are you able to download them, extract them, and then install them?  This is the key as they need to be installed prior to installing the adapter.