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Forum Discussion
FizzNet
Aug 29, 2023Aspirant
Netgear Genie keeps closing - A7000
I'm trying to use the A7000 on a desktop running Windows 10 with no built-in WiFi support. I got to the point where the adapter is recognized in Device Manager and the Netgear Genie opened and began...
- Aug 29, 2023
Turns out WLAN AutoConfig was disabled! After enabling it, everything is working perfectly.
FizzNet
Aug 29, 2023Aspirant
I did some additional digging, here's the error:
System.Net.Sockets.SocketException (0x80004005): No such host is known
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostEntry(String hostNameOrAddress)
at ScreenConnect.NetworkExtensions.GetIPAdresses(String hostOrIPAddressString)
at ScreenConnect.ClientNetworkExtensions.ConnectTcpSocket(Uri endPointUri)
at ScreenConnect.WindowsClientToolkit.ConnectNetworkConnection(Uri endPointUri, Uri httpProxyUri)
at ScreenConnect.SocketEndPointManager.Run()
Is something not set up properly on the computer? In addition to this, Windows Network Diagnostics says it couldn't automatically bind the IP protocol stack to the network adapter, which might mean there's a problem with the driver? What am I missing?
michaelkenward
Aug 29, 2023Guru - Experienced User
Tried without installing the genie?
Netgear's wifi adapters offer a "standalone" driver only option.
Sometimes Microsoft native drivers will work without anything from Netgear.
- FizzNetAug 29, 2023Aspirant
That also didn't work. Nothing happens once it's installed, and it's the same set of errors.
- michaelkenwardAug 29, 2023Guru - Experienced User
Windows is sent to try us.
You might need to seek ideas in the wider world of Microsoft. Perhaps you need to clean out the past debris from Windows drivers.You may also need to ensure that the motherboard level of USB drivers is up to date. That's usually more a problem at the LAN level but you never know.
- FizzNetAug 29, 2023Aspirant
Turns out WLAN AutoConfig was disabled! After enabling it, everything is working perfectly.