NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BrandenM
Jul 06, 2024Aspirant
Night Hawk AXE3000 USB Adapter
Hi i just bought the Night Hawk AXE3000 USB Adapter from my local best buy and when plugged in my computer sees it but no light comes on and when I got to install the drivers for it, I click yes to r...
Kitsap
Jul 06, 2024Master
BrandenM wrote:Hi i just bought the Night Hawk AXE3000 USB Adapter from my local best buy and when plugged in my computer sees it but no light comes on and when I got to install the drivers for it, I click yes to run the installation but nothing happens even when left for 30+ minutes please help
Please confirm you extracted the executable installation program from the zip file?
You cannot run an executable from inside a zipped folder.
BrandenM
Jul 06, 2024Aspirant
Yep did that as well also restarted my computer too
- KitsapJul 06, 2024Master
Are you using the installation program from the thumb drive that came with the device or one you downloaded from the Netgear web site?
It would not hurt to download a fresh copy from the web site here: https://www.downloads.netgear.com/files/GDC/A8000/A8000_Win_V1.0.0.125.zip
When you ran the installation program, did you have the adapter connected to your computer?
The instructions say not to have the adapter connected to your computer when you run the installation program.