Nighthawk A7000 frequently disconnecting less than 5 months after purchase, no way to contact you

How have you tried to contact Netgear?

If you searched the web for NG support, you probably found a 3rd party. They do charge, and 'help' is hit or miss. They are not authorized NG support. They may not even have the h/w or access to any support articles or s/w code.

You reach NG via the SUPPORT link on the top menu. You then login or register for the site (not the same uid and pw as this forum), and then click on MY SUPPORT. Assuming you registered the A7000 it should show on that page. Click on it (should have a check mark for H/W) and then CONTACT NETGEAR. That will open a CASE and NG will contact you after you describe the problem on that page. Either by e-mail or calling you. Of course, once you are out of warranty only PAID support on that web page is available.

Are you running Windows? Sounds like some problems I had with my A6200? It would disconnect when the PC went to sleep and randomly would not reconnect when coming out of sleep. I went through all the USB and A6200 settings in Device Manager making sure it couldn't turn-off to save power (have a desktop) and the same in the POWER PLAN. Reduced it but never completely stopped it from happening. I really think this is a Windows driver problem more than a device problem though. Frequency seems to change with each Windows Update. By the way, it seems it is not only related to NG, 2 PC's here, both experience this non-connect after coming out of sleep. Other PC has a completely different USB adapter, drivers, and even Chipset I think? On occasions this happens to both PC's and sometimes only one. When it does happen every time I've found rebooting the router helps for awhile, other times disabling and then enabling the device helps?