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Forum Discussion

Nirvania's avatar
Nirvania
Aspirant
Mar 16, 2019

Problems with package loss on A6210

Hi everyone   I am experiencing some issues with my A6210 wifi usb adapter.   The windows event logs are constantly giving me errors from the A6210 device saying the following:   "NETGEAR...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Mar 17, 2019

Hi Nirvania

 

Welcome to NETGEAR Community! 

 

What is the Operating System of the computer? You mentioned that it was working fine for years, was there any changes / updates done on your PC? 

 

Have you tried to uninstall and reinstall the driver? 

 

Please follow the steps from this link:  https://kb.netgear.com/23352/


Regards, 
Blanca 
Community Team

  • Nirvania's avatar
    Nirvania
    Aspirant
    Mar 18, 2019

    Hi

     

    No, there haven't been any changes to my computer, maybe a few windows updates but that's it pretty much. 

    I am running windows 8.1

     

    It seems like though my problem is limited to the 1.0.0.39 version. I tried uninstalling and reinstalling it but didn't work.

    Because when i downgraded from 1.0.0.39 back to 1.0.0.25 all my issues suddenly disappeared. 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 19, 2019

    Hi Nirvania

     

    Thank you for the update. We would like to look into this issue. If you are willing to work with support on the issue, please let me know and I will PM you requesting for more information.

     

    Regards, 
    Blanca 
    Community Team