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Forum Discussion
RMA hardware assistance not working
Since i habe bought it six months ago, this wifi key was often disconnecting (it could go up to several times a day), and would not reconnect without a manual disconnect-reconnect. I have tried on s...
It seems to work correctly, thanks a lot for the advices, and for your patience.
Have a nice day
One of those hard to pin down problems that can be buried in the depths of the operating system. Hardly the first place you would look for solutions.
Let's hope it keeps on keeping on.
Hello, and sorry to bother you again
The last solution doesn't seem to be the one expected, because it didn't change the behaviour of the wifi adapter.
If you have any other suggestion, or know someone who does, i would be very thankful.
And, of course, if that is too much of a bother, i can try asking someone else
Thank you for your patience
LucasDevillers wrote:
Hello, and sorry to bother you again
That's what we are here for.
Fixing USB issues in Windows can be a pain.
The A6150 is not one of the most capable devices around, but it should work. It predates Windows 11, but not much changed from Windows 10.
We still don't have much information on what happens during the disconnects, if it is the adapter or the router that loses the connection, for example.
You could try cleaning up the USB devices connected to the PC. This entails removing old USB devices that are not longer connected.
Go into Device Manager. Look at Network adapters and View then Show Hidden Devices.
Wifi adapters
Then delete the unused drivers for your adapter.
I have no idea if this will work. As I said, we really have very little diagnostic information to go on.
Thanks a lot for your advices, i will see if this works.
Have a nice day