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Forum Discussion
bmusic
Jul 09, 2021Aspirant
Updates A7000 ?
Is it normal to get a popup on my computer suggesting that I update my A7000 WiFi adapter. I did allow the update, and I just want to make sure that this was not any kind of virus or breach of my co...
bmusic
Jul 18, 2021Aspirant
The popup came from windows on my pc. I do have something on my computer called Netgear A7000 Genie,so the popup seemed legitimate when I saw it. I think the phone number I called was found via a google search. I did a search for this phone and saw that it also has been responsible for Roku scams.
michaelkenward
Jul 19, 2021Guru - Experienced User
bmusic wrote:
The popup came from windows on my pc.
Windows can throw up all manner of popups. How do you know that it was something to do with Netgear?
bmusic wrote:
I do have something on my computer called Netgear A7000 Genie,so the popup seemed legitimate when I saw it.
I don't know what this "genie" might be. It could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies.
The A7000 is a USB wifi adapter. If it is something that gets installed when you install the drivers for your USB device, then a manual installation of the latest drivers would ensure that you have the official utility.