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Forum Discussion
Ollie7600
May 15, 2021Tutor
Wifi extender AC1200 Stopped working after working fine for months
I have tried resetting the router and wifi extender multiple times with both the WPS method and the normal smart wizard method. I’ve tried using static IP as well. The smart wizard acts like it’s set ...
michaelkenward
May 16, 2021Guru - Experienced User
Ollie7600 wrote:
The smart wizard acts like it’s set up fine but my 2.4ghz says connected but doesn’t have internet. (Troubleshoot on windows says it’s due to IP configuration).
That sounds like a Windows thing.
I assume that you are using the EX6120 listed in your footer. (AC1200 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.)
To complete the picture, what router and/or modem sits in front of the extender?
Ollie7600 wrote:
Frameware is also up to date.
Without knowing the exact firmware version, that's impossible to confirm.
Are you trying to fix the extender, or a USB adapter? That's what this section is for.
You have posted your message in the section of this community given over to Home WiFi Adapters and Powerline. (This is easily done, given Netgear's complicated community structure.)
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done this already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.
Ollie7600
May 16, 2021Tutor
I meant the firmware. Not framework. My mistake.