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billpcape's avatar
billpcape
Follower
Jul 18, 2021

wireless A6100 does not on boot up

Windows 10. The A6100 does not work when I boot up the computer.  I need to reinstall the Netgeat software from the DC each time I start the computer

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 19, 2021

    What actual pc is it? 

    Have you tried a different usb port? Maybe its having issues not detecting the usb device or isn't supplying enough power on bootup. 

    have you tried the wireless adapter in other pc's?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 20, 2021
    billpcape wrote:

    I need to reinstall the Netgeat software from the DC each time I start the computer

    If it doesn't work when you unplug and reinsert the adapter, then I'd investigate your PC.

     

    Check the PC maker for updates drivers to your motherboard. Windows Update will not find those.

     

    As it is, you don't provide much information to go on.

     

    Take this bit:

     

    billpcape wrote:

    The A6100 does not work when I boot up the computer. 

     

    What do you mean by "does not work"? That could describe various different issues.

     

    Do you mean that the PC does not see the USB adapter?

     

    Or is it a case of Windows not connecting to the wifi?