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Forum Discussion
WNCE2001 inappropriately providing DHCP connections
I have a new WNCE2001 Wireless Ethernet bridge and have successfully configured it to connect my ethernet-only printer to my home network. This morning, I was unable to get to the internet from my iP...
I am really interested to see if any solutions appear to this. I have continuously experienced the same problem. I did get hold of Netgear support immediately only to be told:
Clearly, this is untrue and this thread proves that something is definitely going on that Netgear didn't intend. Imagine if there was an engineer in Netgear who decided to get to the bottom of the problem, found the cause and implemented a fix to the cause!! :rolleyes:
After a few exchanges where the support person blamed my router and then claimed that they do not provide support for third party products I was then told:
That was over a month ago. :mad:
I have since upgraded the firmware and haven't experienced too many problems, but I'm not comfortable that this is fixed.
In my case I was also trying to run my satellite receiver (Vu+ Duo) and TV off the same WNCE2001 using a Netgear FS605v3 5 Port Fast Ethernet Switch. Seems such a configuration is not possible and have bought a second WNCE2001. It arrived today so I am about to install. Reason I ended up on the Forum is that I noticed the AP/Client/RT writing on the back and also assumed there was a switch underneath. I wondered if this was the answer to my problems changing the setting.
Anyway, I post any success or words of wisdom I come across.
P.S. I have to agree that jmizoguchi's initial responses were just like what you get from a call centre.
"Regarding the concern, I would like to inform that WNCE2001 is just a universal adapter which does not have any settings of its own. It receives the signal and ip from the router. So the adapter should not be assigning the connection and ips to your other devices. I would request you to kindly check with the settings of the existing wireless router and if possible, kindly reconfigure the wireless router.
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I believe this answers your query. If you need any further help, please email us back so that we can continue to work on a solution."
...
I believe this answers your query. If you need any further help, please email us back so that we can continue to work on a solution."
Clearly, this is untrue and this thread proves that something is definitely going on that Netgear didn't intend. Imagine if there was an engineer in Netgear who decided to get to the bottom of the problem, found the cause and implemented a fix to the cause!! :rolleyes:
After a few exchanges where the support person blamed my router and then claimed that they do not provide support for third party products I was then told:
"Regarding the concern, it may be appropriate for me to seek additional resources. I recommend escalating your case to the next level for further review and response. I strongly believe that you will be contacted at the earliest. This message is for your information only. There is no additional action needed from you at this time. The next level support engineer will update the case and you will be notified."
That was over a month ago. :mad:
I have since upgraded the firmware and haven't experienced too many problems, but I'm not comfortable that this is fixed.
In my case I was also trying to run my satellite receiver (Vu+ Duo) and TV off the same WNCE2001 using a Netgear FS605v3 5 Port Fast Ethernet Switch. Seems such a configuration is not possible and have bought a second WNCE2001. It arrived today so I am about to install. Reason I ended up on the Forum is that I noticed the AP/Client/RT writing on the back and also assumed there was a switch underneath. I wondered if this was the answer to my problems changing the setting.
Anyway, I post any success or words of wisdom I come across.
P.S. I have to agree that jmizoguchi's initial responses were just like what you get from a call centre.