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Forum Discussion

GerryPeters's avatar
GerryPeters
Aspirant
May 03, 2019

WNDA3100 v2 Can't find my network

I've used a  WNA1100 on a XP computer for about a year and it tends to lose the network connection after a while and I have to reconnect it. I'm primarily using remote Desktop on the XP computer to c...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
May 05, 2019

Hi GerryPeters

 

Welcome to NETGEAR Community! 

 

If the adapter detects the network then the adapter works fine. How do you connect to the network? Is it via NETGEAR Utility or Windows Utility? You can try to install the standalone driver. 

 

Regards, 
Blanca 
Community Team

GerryPeters's avatar
GerryPeters
Aspirant
May 11, 2019

Thank you Blanca for your initial reply. I replied to you with more info 5 days ago, would you please reply and let me know your thoughts. I'm still trying to see if this will work

 

Thanks 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    May 14, 2019

    Hi GerryPeters

     

    Please check this WNDA3100v2 Product FAQs 

     

    "What operating system patch or service pack do I need to install in my XP machine to ensure my wireless function works without an error?"

     

    This could be the reason why the adapter is not working properly. 

     

    Regards, 
    Blanca 
    Community Team

    • GerryPeters's avatar
      GerryPeters
      Aspirant
      May 15, 2019

       I have XP service pack 3 and all that's required is service pack 2. I did get WNA1100 to work, but it loses the network too often and I was hoping the WNDA3100 would work better. 

      Did you see my message 4? I filled in a lot of details few you in hopes this would give you more to work with. Please review it. What's the difference between Standalone and Genie?

      Let me know what to try next

      thanks,