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Forum Discussion
DrJosh
May 20, 2020Aspirant
1 of 4 apple products will not connect to internet through extender
I have had this extender for several years and have had no problems until recently. We have 2 iPhones (both 11s), an iMac and MacAir. All but 1 of the iPhones connects to the internet through the e...
- May 21, 2020
For unknow reasons, before I had a chance to re-install the extender and after 3 days of no internet connection on my phone from the extender, the problem spontaneously corrected itself. I am posting this for future reference. If the problem occurs again, I will re-install the extender using the Wizard. Thank you.
plemans
May 20, 2020Guru - Experienced User
what router are you connecting it to?
What extender are you using?
Firmware on the extender?
did you set it up via wps or the installation wizard?
DrJosh
May 20, 2020Aspirant
Our carrier is xfinity.
Router is Arris Model TG1682G
Extender is Netgear EX6200
To the best of my knowledge, no firmwar on the extender
I set it up via WPS are I reset the extender to its initial settings
- plemansMay 20, 2020Guru - Experienced User
i would try re-installing the extender by using the installation wizard and not via wps.
- DrJoshMay 21, 2020Aspirant
For unknow reasons, before I had a chance to re-install the extender and after 3 days of no internet connection on my phone from the extender, the problem spontaneously corrected itself. I am posting this for future reference. If the problem occurs again, I will re-install the extender using the Wizard. Thank you.