NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
5g WiFi nolonger able to connect to internet through 3700 extender.
My dad recently switched our WiFi provider to Frontier, the router has dual band WiFi, It provides 2g and 5g bands. We have a range extender upstairs that we used with the previous wifi, I connected i...
not all routers are created equal. Also 5ghz has less range and can't pass through as much material.
what are the led lights on it doing?
Also, if you log into the extender, it should have a display showing signal strength for each band. I'd use this to help with placement. Potentially the new router might not have as good a 5ghz radio and this caused a drop/poor connection. Thats where I'd start. Try moving the extender a little closer and potentially lateral to the router. Sometimes things within the walls can block signals and moving a few feet on way or the other can make a difference.
You can also try changing the wifi channels. For the 5ghz channels, try the higher bands (149+).
What firmware is on the extender?
What router did the isp install?
Im having similar issue with my EX3700 extender. I have all green indicators, it shows good signal stregth when I connect to it with cable. but when I try to wireless connect with another device It says no internet available. This is same result for 5G or 2G band