NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
5GHz not connecting
Hi, I've had my WiFi extender for over 5 years now and no problems. I recently got a new router at my home (Sky) and its now not allowing me to connect to my 5GHz connection from my extender. I hav...
Hey,
I set up my wifi extender years ago and it was fine. When we changed router last week I did the exact same I did before to the best of my memory and it didn't connect to 5Ghz. I factory reset my extender like you said previously too, still no fix. I even changed the name of my 5GHz network and password as I've seen some suggest that may be an issue when changing routers. I tried fastlane too, no help.
How would I go about changing my 2.4GHz & 5GHz on my router settings?
You'd log in through the primary router to do so.
Also check to make sure that your primary router (not sure the model) doesn't have wpa3 enabled or if it is that its wpa2/wpa3 mixed mode.