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Forum Discussion
Solved
AC 1900 WiFi Range Extender EX7000
Recently, the extender has been acting strange with the connection going in and out. This occurred after the router (Nighthawk) being updated. A new firmware update has come out for the EX7000 but eve...
Eli,
You're not the only one, I'm having the same issue here =/.
1) Edit: Follow this link:
https://kb.netgear.com/000060211/EX7000-Firmware-Version-1-0-1-78
2) Scroll down the page until you see:
"Download Link: http://www.downloads.netgear.com/files/GDC/EX7000/EX7000-V1.0.1.78_1.0.140.zip "
3) Save the file and unzip it (you will be uploading the file with the .chk extension). Once that is complete, log into mywifiext.net and go to firmware upgrade. Go to your downloads folder and find the unzipped folder. On mywifiext, navigate to firmware upgrade, select browse, then click on the .chk file and upload it. It'll take a minute or two, but it worked for me =]!
Hope this helps!
Edit (again): This is a direct link to the new firmware.
http://www.downloads.netgear.com/files/GDC/EX7000/EX7000-V1.0.1.78_1.0.140.zip
I have received messages from Netgear saying that they will be contacting me soon because of this issue. We'll see what they say.
Did you receive a response from Netgear?
I recently upgraded to the lateste firmware version V1.0.1.78_1.0.140.
Afterwards I enabled the OneWifi (previously I had different names) and Smart Connect options. I have found that the 2.4 and 5GHz bands are lit on the extender but the 'Device to Extender LED' light is not lit.
Additionally, on the status page of the extender configuration it states the 'WiFi Extender connection are up and running' but the 2.4 and 5 GHz connection also on the status page indicates 'No Connection' although they are green.
Do I also need to download to the earlier firmware version? If all of my networks are now the same name, how can I tell what is connected to the extender vs the router? Nothing is showing as connected in the configuration settings any longer.
You do need to download the earlier firmware: https://kb.netgear.com/000059563/EX7000-Firmware-Version-1-0-0-66
If www.mywifiext.net doesn't get you to the extender ui, then you can reset the extender. After that you can join it's default client-facing wifi network (which will be called NETGEAR_EXT) and from there you can install the firmware.
