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Forum Discussion
Alg3056
Oct 21, 2024Aspirant
AC 750 Device light
at what point should I expect the device light to come on on my extender? The power, WPS, and router light are on. I got a notification that the extender is connected and has a strong wifi signal. ...
Alg3056
Oct 28, 2024Aspirant
I have spent a couple days working on this. Basically, here is what happens. I am able to connect to the network and then my extender “device” light illuminates. I am not, however, able to open the assistant as I have no internet connection. I attempted to change my password so that I can get the assistant to launch, but since I have no internet connection I cannot change my password.
it looks to me like I cannot get on the webpage because I cannot change my password because I cannot login without being connected to the netgear extender.
this makes no sense.
I downloaded the app and same thing. It will not let me online without my password, which it will not let me change as I am not connected.
we have had this extender for years. It never has worked and we didn’t know why. We no longer have the packaging so I don’t have any supporting documentation if I need it.
any idea what I can do ?
plemans
Oct 29, 2024Guru - Experienced User
still sounds like you didn't fully reset it or the password would be back to the default.