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Forum Discussion
Arvandor593
Aug 06, 2022Aspirant
AC1200 Dual Band Range Extenders blocking direct connection
I have installed a pair of AC1200 dual band wifi range extenders. But they seem to be preventing my desktop PC from directly connecting to my broadband modem. I can connect to the extenders, and whe...
plemans
Aug 06, 2022Guru - Experienced User
What actual extenders do you have? AC1200 is a speed.
What modem/gateway are the extenders connected to?
What method of setup did you use? WPS or the installation assistant?
- Arvandor593Aug 06, 2022Aspirant
They are both EX6110 extenders. I've given them separate SSIDs.
They're connected to a Virgin Hub 5.
They were connected via WPS.
- plemansAug 06, 2022Guru - Experienced User
Try installing them using the installation assistant and not wps. The virgin hubs seem to have been problematic for extenders. Sometimes installing with the installation assistant can help.
- Arvandor593Aug 06, 2022Aspirant
I have used the installation assistant. I had to use it on an android tablet, as for some reason it will not open at all on my PC. When I open the assistant on my desktop the page says I am not connected, even though the network manager says that I am.