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Forum Discussion

Rpin's avatar
Rpin
Initiate
Apr 21, 2020

AC1200 EX6120 doesn’t recognise wifi password

Plugged it in and set up using WPS so all lights green and WiFi.ext for 2and 5 appear in available WiFi list BUT neither will accept the network security key I’m definitely using for my WiFi.
Any suggestions please as to what is causing this.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 21, 2020

    Try factory resetting and re-running setup using the installation wizard and not wps. Reason why is devices makers code wps different and it can create issues. 

    so try the installation wizard. 

    What router are you connecting to? 

    Firmware on the extender? 

    • Rpin's avatar
      Rpin
      Initiate
      Apr 21, 2020
      Thanks for spot on reply - I’ve done exactly as you said and it works.
      Why the supposedly simpler WPS method didn’t work and seems to allocate a randomly long password of its own just beats me.
      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 21, 2020

        its because the manufacturers all code stuff differently. Causes issues. Its why netgear includes the wizard.

        If you mark it as solved, it'll help the next person with this issue.

        And good work on getting it installed!