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UncleHevy's avatar
UncleHevy
Initiate
Sep 21, 2020
Solved

AC1200 ex6200v2 Range extender cannot connect to Verizon Router

Hi I have an AC1200 EX6200v2 Wifi range extender.  Up until now it had been working well with my Verizon FIoS G1100 Quantum Gateway.  This morning it wouldn't find either of the 2.4GHz or 5 Ghz bands...
  • UncleHevy's avatar
    Sep 25, 2020

    Well if anyone else has this issue I pulled the ripcord and got a support plan.  Everything I tried had 0 effect (and I was validated in all my approaches by the gear head rep I spent 3 hours with...).  In addition, changing the channels that the router broadcast on didn't have the intended effect.  The good news is that I'm up and running.  We configured the Guest network on my Verizon Quantum Gateway 1100 and the router finally picked up the signal.  Now, that doesn't solve the actual problem of why the extender won't recognize the router's proper signals  but I guess I'll figure that one out at a later time.  If anyone has any thoughts drop a line!