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Forum Discussion
Fernando27
Feb 23, 2020Aspirant
AC1200 R6220 might be bricked
AC1200 model R6220 Not working, Only USB LED solid green
The problem goes like this:
I got the AC1200 Smart Wifi Router, Model R6220. The very first day we plugged it in woked fine, it emitted a signal and we connected normally. Then my dad opened chrome on his phone, and got redirected to a Netgear page where a download process started, it got halfway done and closed itself, then the router stopped emitting the signal, we couldn't any network and the USB LED was the only one Solid Green. Now it's pretty muuch useless, I tried TFTP2 but I can't get a ping, even after setting an IP. The Netgear Genie app does however recognize the equipment, and my PC does too when I connect it to one of the LAN ports. Any Ideas on how to fix it? Is it possible to fix?
1 Reply
- DexterJBNETGEAR Moderator
Hi Fernando27, it is best to reach our support team to get the device checked. You can start on the link below.
https://www.netgear.com/home/contact-us/default.aspx
Dexter