NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jouni_e
May 29, 2019Tutor
AC1200 Wifi extender EX6110
Hi, My AC1200 / EX6110 is configured to join the router wifi, and shows that everything is OK, but no access to the internet with any device. I have reseted the EX6110 several times and reconfig...
- May 30, 2019
You can manually download the firmware to your computer and then upload it to the extender.
plemans
May 29, 2019Guru - Experienced User
jouni_e wrote:Hi,
My AC1200 / EX6110 is configured to join the router wifi, and shows that everything is OK, but no access to the internet with any device. I have reseted the EX6110 several times and reconfigured with different network names, but still not working.
Other Netgear products I have, works fine.
Is this a typical problem with the device and I need to discard it?
Please help me understand more about the problem.
What are all the led's doing exactly? Describe color/blinking/etc for each led
Are you able to log into it?
Firmware on it?
Have you tried reloading the firmware to it and then doing a reset?
- jouni_eMay 30, 2019Tutor
I can log in and configure it. All the LEDs are green. The extender cannot load the firmware, because it does not connect to internet, even it is conneted to the router.