NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
AC1200 Wifi Range extender will not connect with my computer
I have been using the AC120 for a year with no problems. But I have just changed the name of my Wifi router and the password to make it easier to remember and log in. I reset the AC1200 using the reset buttton and then set it up again using the WPS button on the extender and the WPS button on the router.
It has clearly connected with the router because the 2GXT and the _5GXT networks are there with the new name of my wifi network but I cannot connect to either network using my Mac, iPhone or iPad.
Initially, it asked me for a WPA2 password when I tried tdo connact to the _5GXT network. I'm not sure what that is but I tried the new password for my router, the old one and one on the bottom of the router. None worked.
Now it's not even asking me for a WPA2 password. It just won't let me connect to either network and defaults back to the main router, which has a poor signal in the part of the house where my Mac is situated.
Can anyone out there help?
Yippee! It did it by not using WPS! Thank you so much for your help.
But isn't it unbelievable that a relatively simple piece of equipment can be made so bloody complicated? Just so typical of the way all computer equipment is still constructed and designed...created for nerds by nerds, instead of created by humkans for humans.
13 Replies
But I have just changed the name of my Wifi router and the password to make it easier to remember and log in. I reset the AC1200 using the reset buttton and then set it up again using the WPS button on the extender and the WPS button on the router.
>>> Did you change the name of the router or the SSID? The router name is AC1200.
If you factory reset the router and changed the SSID (what you see in the list of networks you can log into from a phone, etc.) then all of the devices that connected to the OLD name have to get the news. Essentially, you need to also factory reset the extender and reinstall it. Also, any devices that "remember," like the extender will have to be informed that the password has changed.
For iOS and Windows devices, you'll need to select the new SSID and enter the new password you gave the router.
Hope this helps. Good luck.Hi there. Thanks for your reply. I changed the name of my broadband wireless router and it's password. I then connected my Mac, iPhone and iPad to it with no problem.
Then I hit the rest button on the Netgear Ac100 extender and set it up afresh. When I had done that, I could see the names of the two Netgear extender networks had changed to correspond to the new name of my broadband WiFi network, so the two devices are clearly talking to each other but I still can't log on to either of the extender's networks using my Mac.
I've been doing PC computers for 41 years as a hobby and a profession.
Sadly, I missed the ENTIRE Mac experience. Sorry.
