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Forum Discussion
rogercorke
Dec 28, 2021Guide
AC1200 Wifi Range extender will not connect with my computer
I have been using the AC120 for a year with no problems. But I have just changed the name of my Wifi router and the password to make it easier to remember and log in. I reset the AC1200 using the res...
- Dec 30, 2021
Yippee! It did it by not using WPS! Thank you so much for your help.
But isn't it unbelievable that a relatively simple piece of equipment can be made so bloody complicated? Just so typical of the way all computer equipment is still constructed and designed...created for nerds by nerds, instead of created by humkans for humans.
rogercorke
Dec 29, 2021Guide
I'm not sure it's got anything to do with Macs or PCs, given that this extendeer is supposed to work with both.
I have now (a) factory reset my broadband router, returning to the original name and password (b) reset my Netgear extender (c) pressed the WPS buttons on the hub and extender and joined the two devices together (d) checked they have talked to each other by checking that then original name of my broadband router is incorporated into _2G and _5G extender names in the list of available wifi networks and...
... still it's asking me for a damn WPA2 password!
I then put in (a) my original wifi password on the back of the router (b) the password I changed it to before doing a factory reset (c) the hub password on the back of the router (d) the word "password".
Nothing is working.
plemans
Dec 29, 2021Guru - Experienced User
Try factory resetting and reinstalling the extender but don't install it using WPS. Install it using the installation assistant.
- rogercorkeDec 29, 2021Guide
I've tried doing that but I cant' get to the installation assistant. I've factory reset my broadband rrouter and the extender and I still get the same list of Wifi location - my broadband router and the _2GXT and the _5GXT wifi networks. I can't even get to the installation assityant.
I've reset both revices half a dozen times and it still isn't working.This is the equivalent of trying to start a car by removing the engine and replacing it with a new one! I can't believe that Netgear can still be in business if all the products they sell is==ar this diffcuylt to use. Please can someone tell me how to make it work.
thank you - in complete frustration
- plemansDec 29, 2021Guru - Experienced User
When you're resetting, is the extender showing up at netgear_ext
Or as your network name?
- nielsvdsDec 30, 2021Luminary
Try also this: https://www.intego.com/mac-security-blog/how-to-remove-wi-fi-networks-from-your-mac-and-ios-device/ Remove also the stored WPA2 in