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Forum Discussion
Nataliemm
Jan 27, 2024Aspirant
AC1200 Wifi Range extender will not connect with my router
I have tried connecting my new extender with the WPS button on my router and that didn’t work, then moved on to do it via the NETGEAR installation assistant and it’s just not working. Have also tried ...
plemans
Jan 28, 2024Guru - Experienced User
From looking at your photo, you're connected to something with internet. So probably not the extender.
Since you tried hitting wps, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk