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Rescuerex's avatar
Rescuerex
Aspirant
Aug 03, 2018
Solved

AC1200 WiFi Range Extender wont accept my email address

When trying to complete the setup for the range extender, it wont accept my email address and indicates it is invalid. My email is required to complete the setup.

  • Hi Rescuerex,

     

    Welcome to the community!

     

    If you are unable to skip the procedure, you can try resetting the extender and configure it manually (not via WPS). This link to the installation guide may help out.

     

    Regards,

     

    Dexter

    Community Team

4 Replies

  • Is there something unusual about your email address (very long, or international characters)?

    • Rescuerex's avatar
      Rescuerex
      Aspirant

      Nope. Regular email. have had it for 20 years. Its a comcast.net. I did get the extender connected, but had to do it through WPS.

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi Rescuerex,

         

        Welcome to the community!

         

        If you are unable to skip the procedure, you can try resetting the extender and configure it manually (not via WPS). This link to the installation guide may help out.

         

        Regards,

         

        Dexter

        Community Team