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Forum Discussion
Birungi
Sep 08, 2020Aspirant
AC1200 wifi usb adapter
I have had my AC1200 WiFi USB adapter not even a full month yet, and it worked fine. Some issues of connection along the way but never something a restart couldnt fix. After my 3-day weekend, nothing....
plemans
Sep 08, 2020Guru - Experienced User
try uninstalling the driver/software for the device. Unplug it from the pc.
then reboot the pc and reinstall the drivers. Then plug it back in.
- BirungiSep 08, 2020AspirantNot the mini one, the one that looks like a USB storage drive that has a connection dock included with it that I plug into my computer. That's the one I have. Im upset because my computer is acting like the adapter doesn't exist, I don't have wifi access to download the new driver software and I don't have admin permission on my computer because its from work. I'm sorry its so complicated but I have been trying so hard to get ANY KIND of progress. If you have any ideas, please let me know
- plemansSep 08, 2020Guru - Experienced User
go to netgear.com/support/ type in your actual model number (it'll be on the wireless device)
You'll need to download the drivers/utility and try uninstalling, reinstalling it as I prior described.
Sorry that all you have is a work computer, maybe try downloading them on a phone and then to a jump/flash driver. Or borrow someone elses device to download them to.
- BirungiSep 08, 2020AspirantI did try borrowing my aunts usb holder thing, we got the software on to that. But work computer said I couldn't use it because I didn't have admin capabilities