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Forum Discussion

MurrayF's avatar
MurrayF
Guide
Jan 19, 2021

AC1750 Mesh Extender and Telstra Smart Modem

Hi   Based in Australia and have just received our new Telstra Smart Modem but I am having no luck trying to connect my AC1750 WI FI Mesh extender. Extender worked perfectly with the previous modem...
MurrayF's avatar
MurrayF
Guide
Jan 19, 2021

Hi

 

Thanks for the quick reply.

 

Not sure on the Telstra Modem as I am sending this from work and it is at home but I presume it is the latest one as we only got sent it just after Xmas.

 

Silly question time - do i leave the extender connected to pc/laptop while I am trying to set it up? I will give it a try tonight and let you know how I go.

 

Murray

plemans's avatar
plemans
Guru - Experienced User
Jan 20, 2021

Yes, leave the extender connected to the laptop/pc during setup. 

  • MurrayF's avatar
    MurrayF
    Guide
    Jan 20, 2021

    Thank you for your help. 

     

    I will give it a try tonight and let you know how I get on.

     

    Murrayf

     

    • MurrayF's avatar
      MurrayF
      Guide
      Jan 26, 2021

      Apologies for the late reply - wanted to let you know that your solution worked.

       

      Thanks for your help.

       

      Murrayf

      • plemans's avatar
        plemans
        Guru - Experienced User
        Jan 26, 2021

        glad it worked!