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AC1750 R6400, not access to router
I'm sorry for my english i've a router AC1750 R6400 with 2 extender (EX6130) the network is working but i have not access to the router if i try to go to routerlogin i get "connessione non riusci...
Because you're in a double nat. The H388X is a modem/router combo device.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
What modem do you have?
so the ip address works but not the routerlogin address?
ip address go to the modem (H388X not netgear) not to the router R6400
Because you're in a double nat. The H388X is a modem/router combo device.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Modeafter i try the 1st, look the easier, if work i accept the solution
I'm sorry for the late reply
the solution 1&2 are not applicable i can login in the modem but i've not the power to change nothing of important
for the 3, if i was right it would have been not applicable
but i can access the router just not at the 192.168.1.1 address, the router is already in access point mode, probably i did so when i bought it i just not remembered, thanks again