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AC1750 R6400, not access to router
I'm sorry for my english i've a router AC1750 R6400 with 2 extender (EX6130) the network is working but i have not access to the router if i try to go to routerlogin i get "connessione non riusci...
Because you're in a double nat. The H388X is a modem/router combo device.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
ip address go to the modem (H388X not netgear) not to the router R6400
Because you're in a double nat. The H388X is a modem/router combo device.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
after i try the 1st, look the easier, if work i accept the solution
I'm sorry for the late reply
the solution 1&2 are not applicable i can login in the modem but i've not the power to change nothing of important
for the 3, if i was right it would have been not applicable
but i can access the router just not at the 192.168.1.1 address, the router is already in access point mode, probably i did so when i bought it i just not remembered, thanks again