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Forum Discussion
papistemp
Jan 06, 2023Guide
AC1750 WiFi Mesh Extender (EX6250) - Connected but no internet (only on channel 2.4 Ghz)
Hello, I have the AC1750 (EX6250) repeater which was working fine until yesterday, and for some reason I don't yet know, the 2.4Ghz wifi network stopped having internet. It is clearly visible on the...
plemans
Jan 06, 2023Guru - Experienced User
what router is it connected to?
- papistempJan 06, 2023Guide
Hello plemans
my extender is connected to --> Nighthawk AX6000 AX8 8-Stream WiFi Router (RAX80)
I did not use WPS for the setup, i used the NightHawk Android Application.
I've, in the past, already done some factory resets & setups without issues.
Regards,
- plemansJan 06, 2023Guru - Experienced User
Make sure you're not using wpa3 on the router.
Try the installation assistant and not the app
- papistempJan 06, 2023Guide
i'm not using WPA3 but WPA2-PSK [AES]
i just did the factory reset again, ... and only the 5Ghz channel is working 😕 with internet
How come such a thing happens suddenly ? ... how can i check whether or not it's related to the latest firmware update ... i see there a recent one, and my extender has the latest firmware, maybe something went wrong .... it's really annoying !
I'm blocked for many things (for devices not supporting 5Ghz 😞 ....
Is it possible to downgrade ?
Regards,