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Forum Discussion
NastyGear
Aug 17, 2020Follower
AC1750 Wifi Mesh Extender
I purchased this extender in May 2020. From my perspective the thing has never worked and is a piece of junk. I get signal failure all the time and when I move between diferent parts of the house I ...
plemans
Aug 17, 2020Guru - Experienced User
1. if you want your money back, you need to go through support. this is the community forum. Where members of the public help others out. Its not support and isn't going to get your $ back.
2. What router do you use? The router is the backbone of the whole system and what the extender relies on. If its not setup properly or is set so the extenders lease is expiring or something else, the extender won't function properly
3. what firmware is on it? (the extender)
4. What is the walls in your home made of? certain materials block wifi to an amazing amount.
5. Have you tried moving the extender around? many times object in the walls (think hvac, iron piping, foil lined insulation, etc) will block wifi and a lateral move can sometimes help more than moving an extender closer.
- atdjasonNov 20, 2020AspirantSame problems. NEATGEAR IS TOTAL **bleep**. HOURS ON THE PHONE WITH F.O.B. SUPPORT PEOPLE TELLING ME THE SAME THING, PRODUCTS THAT FAIL OR WORK MUCH WORSE THAN ADVERTISED, NEVER AGAIN. **bleep** THIS COMPANY