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kinjo1023's avatar
kinjo1023
Follower
Dec 04, 2019

AC1900 Nighthawk Access Point and Range Extender

I've been using two of the above models for a while now with no problems what so ever. Last night the power strip containing the modem and first EX7000 was accidentally turned off. Everything was tur...
plemans's avatar
plemans
Guru - Experienced User
Dec 05, 2019

What modem are you using?

You put that your going  Modem----EX7000 in AP mode-----EX7000 in extender mode.   is this correct?

so you're able to get the modem and then the first EX7000 working? Its just the last leg in the connection that's not working?

You do need a router in there after the modem. Unless you have a combo device. The first EX7000 in AP mode doesn't act as a router. 

Are you doing the setup via the app or a connected pc/laptop? if its via the app, I'd try over a pc/laptop. 

I know you've done a factory reset but have you tried reinstalling the firmware? If something was corrupt, a reset only removes the settings, it doesn't reinstall the firmware. 

 

heres the support site with firmware, manuals, etc. 

https://www.netgear.com/support/product/EX7000.aspx