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Forum Discussion
AC1900 wi-fi range extender model ex6410
Now, initially it was working, but over the last few months I seem to be losing signal to any devices in the area where I had poor signal before I bought this. I have tried a factory re-set as pe...
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
Also, if you set it up using the default setup or wps, it sets up using mesh so won't show with a separate ssid from the router.
There is no WPS on my router
There is no WPS on my router and with a Nighthawk search I keep getting 'Extender Not Found'
You factory reset the extender?
And then during the install you're not seeing the netgear_ext network?
NETGEAR-EXT does not appear anywhere for me?
so you factory reset it by pushing and holding reset while powered on for 15 seconds?
What are the lights doing during and after that?The lighs are off when I power it down (naturally) and then all come on when I power back up. When I press the 'reset' button for 15 seconds, nothing happens, no lights go out, no lights flicker or dim or even change colour?