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Forum Discussion
sengeb52
Feb 04, 2026Aspirant
AC1900 Wifi Extender help
I have tried many, many factory resets, I have unplugged and plugged the extender, I have moved outlets, I have moved rooms with the extender and I cannot fix my issue. If I plug in the extender ...
CrimpOn
Feb 04, 2026Guru - Experienced User
It is always a good idea to set up the extender in the same room as the WiFi router. After it is working, it can then be moved to the desired location.
Please confirm the Factory Reset was done as described on page 63 of the user manual:
https://www.downloads.netgear.com/files/GDC/EX6400v3/EX6400v3_UM_EN.pdf
i.e. the Power LED flashed amber.
After the Factory Reset, when the extender is plugged in, a smartphone does not detect the WiFi name NETGEAR_EXT?
- sengeb52Feb 04, 2026Aspirant
I have tried it in every outlet in the same room as my router. I have done the reset while it was plugged in until the power LED flashed and even held it for over 40 seconds based on other answers I found on this site before writing my question. Still no NETGEAR_EXT unfortunately.