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yjb's avatar
yjb
Follower
May 03, 2020

AC2200 EX7300 - No Internet connection with Comcast Modem/Router

I'm unable to get a Router Arrow LED to turn on with my AC2200 connected to a Comcast xFi modem/router. Router Link LED is solid green.  I've tried the extender at different locations, all with the same behavior.  It is not a range issue.  I can connect to the extender via WiFi and downstream devices can connect to the extender, but they have no Internet connectivity.  All other indicators on the extender indicate normal behavior.  I can ping the extender.   Firmware Version: V1.0.2.144. Comcast modem/router doesn't appear to have any controls for MAC filtering, so I assume there are none.  

 

Any help would be greatly appreciated.  I'm not sure how to further troubleshoot this.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 04, 2020

    did you set it up via wps?

    re-run setup using the installation wizard and not wps.