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Forum Discussion
AC750 compatibility with Arris G36 Wi-Fi Cable Modem
Arris tech support says the AC750 or any wireless extender will supercede the wireless functions of the G36, i.e. we can use one or the other but not both. I am not confident in this newbe's advice....
supercede? no.
but for devices connected to the AC750, they'll be functioning at the AC750 speeds and not the routers AX3000 capabilities.
Basically the person you talked to was probably trying to explain that you're connecting a much slower/less capable extender to the router. And all the devices connected to the extender will run at that lower speed. It'll be the bottleneck.
The devices that connect directly to the router will connect at the routers connection speed and work fine.
Thanks for your advice. I am still convinced that the Arris Tech Support person was less experienced than me and gave me misinformation. I was quite careful to ensure that I understood what she was saying. It did not make sense to me that the Arris G36 modem/wifi router could not connect to my Netgear AC750 (EX3700) Extender at the same time I was using the wifi functions of the G36. This was surprising as I had previously connected the extender to an earlier Arris wifi/router modem without having this issue.