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Deb8's avatar
Deb8
Tutor
Feb 14, 2023
Solved

AC750 EX2800

I recently moved and I am having trouble connecting my netgear extender to the existing wifi.  I already did the reset and still not working.  AC750 EX2800. Can someone please help. Thanks.
  • plemans's avatar
    Feb 14, 2023

    What router are you connecting it to? 

    What method of setup are you using? 

    Did you set it up using the push button WPS option? 

    If so, factory reset the extender  and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk