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Forum Discussion

jimncarol's avatar
Oct 09, 2020
Solved

AC750 extender / model EX2800---keeps dropping out.

Using 2 chromebooks, both units showing same problem. WiFi drops out completely on a regular basis. Signal will come back on it's own at times and other times it won't. This morning it wouldn't stay ...
  • plemans's avatar
    plemans
    Oct 10, 2020

    From the sound of it you have the extender connected to the other extender. Which is why you get the ext extension 2x. 

    try re-running setup and making sure to have them connected to the router. 

    Also, if you live in close living environments (apartment, condo, ect), try doing a channel scan to ensure you're on the best available channels for both 2.4ghz and 5ghz. 

    Also, keep in mind that 2.4ghz is more sensitive to interference. especial in crowded environements. it has less available bandwidth, broadcasts further, and through more materials than 5ghz. so try to make sure as many devices as possible are on the 5ghz as it'll have the best speeds and least interference.