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DarrenAinsley's avatar
DarrenAinsley
Tutor
Mar 08, 2022

AC750 Model Ex 3110 wifi connected but no internet access

Hi I'm having issues with my wifi extenders. Worked fine till a couple of weeks ago but now constantly getting wifi connected but no internet access. The basic wifi signal still works fine but everyt...
DarrenAinsley's avatar
DarrenAinsley
Tutor
Mar 09, 2022

Hi,

 

Slingshot Dual Band AC1600 Gigabit Gateway with VoIP

 

Netgear online installation.

 

2 extenders 1 upstairs / 1 downstairs router in the main living room downstairs.

 

issue through out the house can connect to slingshot wifi but weak signal but can't access the internet when connected to wifi 2GEXT / wifi 5G EXT.

 

Thanks,

 

Darren

 

plemans's avatar
plemans
Guru - Experienced User
Mar 09, 2022

what model slingshot is it? AC1600 is a speed

Both extenders are having the same issue? 

  • DarrenAinsley's avatar
    DarrenAinsley
    Tutor
    Mar 09, 2022

    Model NF18ACV

     

    VDSL/FIBRE Dual Band AC 1600 Gigabit Gateway with VoIP description on the back of router.

     

    Issue with both extenders although 4 green lights on both.

     

    Thanks

     

    Darren

    • plemans's avatar
      plemans
      Guru - Experienced User
      Mar 10, 2022

      do you have the issue if only running 1 extender?

      • DarrenAinsley's avatar
        DarrenAinsley
        Tutor
        Mar 10, 2022

        yes still having issues with only 1 extender running.

         

        Also now getting privacy warnings have tried toggling the private address button on both 2.4 and 5 G networks no luck although basic wifi still functioning.

         

        Thanks,

         

        Darren